North Carolinas Fire & Security Systems Integration Company Call 919-359-2239
Edwards Electronic Systems, Inc. is a privately owned corporation founded in 1997. EES specializes in low voltage systems for the commercial, industrial, educational, healthcare and government markets. Over the years we have grown to over 49 employees with 350+ years of combined experience in the Life Safety and Security industry. Through the company’s growth, Edwards Electronic Systems still prides itself on being a family-owned business that firmly believes in family values and outstanding customer service. Our customers are our most important asset and it is our mission to gain the respect and trust of all our customers through fair pricing, unsurpassed customer service and excellent service throughout installation and beyond.
In order to grow our company in a successful, professional manner, there are three very clear objectives that are our driving force:
· Provide an excellent product at a fair price
· Hire the best people in the industry
· Treat our customers with honesty and respect
These days everyone talks about service. It is our goal to provide the best service in our market and earn the right to continue to service our customers. It is our goal to build our customer base upon the strictest of criteria "referrals".
Edwards Electronic Systems provides industry-leading solutions for environments where life-safety is vital to the protection of building, property and lives. Edwards Electronic Systems installs and services fire alarm, security, nurse call, CCTV, area rescue, card access and sound/intercom solutions throughout North Carolina. EES maintains offices in Clayton and Concord NC but has technicians and sales staff throughout the state of NC.
Edwards Electronic Systems will provide our customers with excellent Life Safety and Security products at a fair market price. These systems will be installed and serviced by professionals who understand the meaning of the word “customer.” We will earn the right to serve you, our customer, by providing unsurpassed service and educate you to technology improvements in our industry.
Our Core Values:
Customer Satisfaction is our highest goal and everything we do should drive it. Without customers, we are non-existent as a company. Every customer-client should be looked at as our only customer.
Honesty and Integrity in the way we conduct our business.
Respect for the individual - play nice with others.
Kaizen: constant improvement . . . the blend of "KAI" meaning "change" and "Zen" meaning "for the better". We will over-learn through ongoing training so we are unconsciously competent.
Communicate clearly and truthfully with everyone.
Training & Certification:
Edwards Electronic Systems believes in hiring & training the highest qualified technicians in the industry. We realize that technology is constantly changing and improving and, as a result, strive to provide appropriate training and certification for our technicians on all of the products we provide and service. Edwards Electronic Systems is an active member of NICET (National Institute for Certification in Engineering Technology), NFPA (National Fire Protection Association) and ESA (Electronic Security Association).
Our technicians and sales professionals are available to answer and assist you with any questions before, during and after installation. At Edwards Electronic Systems we work diligently to complete each project in a timely and efficient manner while considering each customer’s individual requirements.
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