EES HR Blog
We can all agree that communication is a powerful tool! The way we interact with others can make or break the positivity in a company's culture. Let's look at the passive communication style. Passive communicators typically don't like conflict, are overly agreeable, and may have a difficult time expressing their thoughts or feelings. Although passive communicators are easy to get along with, they sometimes feel that others don't listen to their feelings or consider their ideas valuable.
Is this you? If so, begin to speak confidently, maintain eye contact while talking, and voice your thoughts more often. This is not only good for you, it is helpful for your co-workers to know what's going on inside your noggin! :)
The last way people can communicate is assertively! Being assertive is considered to be the most beneficial way to communicate. People who use this style are able to express their wants, needs, frustrations, difficulties, gratitude, and accomplishments to others around them. Assertive communicators are also very good at listening to others' ideas and feelings. A key component to being assertive is using "I" statements and refusing to blame others! For example, "I am frustrated when I do not receive my job assignment in a reasonable time frame" or "I wish I didn't have to explain this multiple times." This indicates ownership of personal thoughts and feelings instead of blaming someone else.
Understanding how you and others communicate is the first step in becoming a better communicator. Hopefully you can take what you've learned here and skillfully apply it at work. In order to create a culture of great communicators, every one must take responsibility for how they communicate.
Until next time, be your best and always move forward!
Four Basic Styles of Communication. (n.d.). Retrieved November 20, 2019, from
Jessica Saxton is a researcher, writer, business marketer, and musician who recognizes the power of positivity, faith in Jesus Christ, and gratitude as an essential part of life. She holds a masters degree in professional counseling and is experienced in human resource development. She loves to help others grow through information sharing, networking, and simple encouraging words!